We are looking for German and English Speaking Customer Service Representative for our growing team in Tbilisi. In this position, you take on the following tasks: 

Responsibilities 

• Processing of telephone and written customer inquiries (inbound)  
• Comprehensive advice and clarification of customer queries 
• Maintenance of customer and transaction data.  

Requirements 

• Proficient in German and English languages, both spoken and written 
• High customer and service orientation 
• Ability to communicate correctly and clearly with different customer types 
• Good PC skills – Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer & Excellent typing skills 
• Creativity and team spirit 
• Preparedness to work in shifts, on weekends and public holidays 
• Previous experience in the similar position is a plus